Coach Booking FAQs

In order to take advantage of our discounted booking fees and charges, we encourage coach companies to book as early as possible.

Coach booking fees and charges 2020 can be viewed by clicking here.

Lincoln Christmas Market welcomes over 200 coaches each year, into a part of the historic city which was not built to sustain and manage heavy traffic.

Coach groups therefore disembark at designated drop off zones on the outskirts of the Market, and the empty coach proceeds to the secure coach park at The Lincolnshire Showground, which has ample space to cope with that volume of vehicles.

Coaches then return in convoy at designated times to pick up their passengers at the same zone where they were dropped off.

For the safety of passengers, it is essential that the City of Lincoln Council manages this flow of coaches so that the narrow footpaths in the pick up zones do not become too congested, and people can depart the event safely and without delay.

Pre-Booking is compulsory and every coach attending Lincoln Christmas Market must comply with the instructions given. Any coach that turns up on the day will be very unlikely to get the departure time they require, and this could be up to 2 hours different from their required departure time. Coaches that turn up on the day without pre-booking will be heavily surcharged. This charge is to cover the additional onsite stewarding costs & for post event administration. In the best interest of all parties pre book to avoid any disappointment and additional charges.

Our coaching operation requires considerable investment. As well as hiring the parking site, we have to pay for policing, coach schedulers, parking staff, road closures, directional signage, public address systems, ambulance cover, mobile toilets, emergency Lighting, etc. The City Council seeks to recover these costs by charging a facility fee for every coach coming to the event.

We are anticipating large numbers of coaches to attend the Christmas Market over the four days, and to ensure a safe and efficient visit for everyone it is important that everyone pre-books their departure slot. The peak slot is in the highest demand, and we can only fit so many coaches in at once.

Unfortunately if your coach has fewer seats than you have paid for we are unable to offer any form of refund for the difference. This is why it is very important to ensure you complete the booking form as accurately as you can and ensure you have the means available to provide the coach you have booked.

Not always, but the vast majority of coach operators will be able to book a slot which is very close to the time they require. The departure times are allocated on a first-come first-served basis so it is very important that you complete the booking forms as early as possible to avoid disappointment.

You must complete our online booking form and submit this to us, in conjunction with the payment required. This can be paid online with a debit or credit card. Coach bookings for 2020 will open around April time.

Once your booking form has been received and your payment has cleared, you will receive a coach board from us via email within two working days. This email will have more information on the coach system.

Minibuses with 15 seats or less are advised to use the Lincoln Christmas Market Park & Ride site (also at The Lincolnshire Showground) and pay the relevant daily fee. Passengers can then board the park and ride buses which operate throughout the market hours. Please take note of which entrance to use via the yellow event signage. Vehicles with 16 or more seats are requested to pre-book as a Coach.

We advise that you should only book your Coach once you are sure the desired departure time, as unfortunately amendments CANNOT be made post booking.

Unfortunately, we are unable to offer you a refund if your trip is cancelled. Please ensure your trip is definitely going ahead prior to booking to avoid disappointment.

You can contact us on (01522) 873775 and our staff will be willing to help resolve any problems you have. Alternatively you can email us at christmasmarket@lincoln.gov.uk.